CITIZEN CHARTER

Citizen Charter

 

“Citizen Charter” refers to the important civil service documents and public services provided by the Grama Panchayat. It is a document that outlines the basic administrative services and rights that citizens are entitled to receive.

It generally includes:

  • Birth / Death Certificates
  • Ownership Certificates
  • Residence Certificates
  • Tax-related documents
  • Procedures for submitting applications
  • Time-bound service guarantees
  • Facilities for filing complaints

  • Part 1
  • Part 2